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We fully comply with current Financial Services Authority regulations

The Financial Services Authority (FSA)

The FSA is the independent watchdog that regulates financial services.Use this information to decide if our services are right for you.

Whose mortgages do we offer?

  • We offer mortgages from the whole market

Which service will we provide you with?

  • We will advise and make a recommendation for you after we have assessed your needs.
  • A fee may be  payable at completion of the loan. In addition to this we will also receive commission from the lender.

What to do if you have a complaint:

If you wish to register a complaint, please contact us:

…in writing Write to:

Compliance Team, Pink Home Loans, Number One,

 Lichfield South, Birmingham Road, Lichfield, Staffordshire WS14 0QP 

…by phone Telephone:

0844 472 4010

If you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service.

Are we covered by The Financial Services Compensation Scheme (FSCS)?

We are covered by the FSCS. You may be entitled to compensation from the scheme if we cannot meet our obligations. This depends on the type of business and the circumstances of the claim.

Mortgage advising and arranging is covered for up to a maximum limit of £50,000.

Further information about compensation scheme arrangements is available from the FSCS.

The Financial Services Authority does not regulate some forms of buy to lets, commercial loans and  secured loans

"We strive to find the best mortgage terms available for each of our clients"
 
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